Hellenic Bank considers the protection of customers’ personal and sensitive data of the highest priority and implements appropriate security mechanisms to ensure its safekeeping.
Mobile Banking app is protected by the use of industry-standard protocols which create a secure environment for transferring data in an encrypted format.
You will be provided a Subscriber ID and Security Password to submit each time you wish to access to mobile banking app.
We strongly recommend that you always keep your Passwords confidential and never reveal them to anyone..
For even greater security, Hellenic Bank has introduced 'digiPIN' technology. In order to execute any money transfer or transfer any amount to third parties you need to type on mobile app, the code which appears on the display of your 'digiPIN' device, preserving thus the possibility of using your personal passwords by unauthorized persons.
Timed log-out is imported after 10 minutes of inactivity to ensure the confidentiality of your personal and financial information.
System locks automatically after three unsuccessful attempts to login as a safety measure against unauthorized access.
For iOs devices: You will find it under settings general about version
For Android devices: You will find it under setting about phone android version
With Mobile Banking app, you can access and manage your accounts quickly and securely via the Mobile Banking App from your mobile device. With the Hellenic Bank app you can:
• Transfer money between your accounts or to any Hellenic Bank customer, instantly
• Send money to another bank in Cyprus and Overseas
• Pay your credit card and/or top up your P-Card
• Transfer money into your loan accounts
• Pay faster by saving favourite payments
• Send money securely to existing payees
• Pay for utility bills (CYTA, MTN, EAC, CableNet and PrimeTel)
• Schedule and manage recurring payments
• Set up account, payment and security alerts
• View and search transactions
• Locate your nearest Hellenic Bank ATM or branch in Cyprus
• Locate your nearest JCC ATM in Cyprus
• Create a fixed term deposit account instantly (for one month, three months, six months or for one year)
• Report a lost or stolen card
• Log in faster by enabling the “Remember me” function
• Personalize your dashboard by showing and reordering your most relevant products
• Monitor your cash flow in real-time to keep your spending urges in check
• Make fast and smart financial decisions with the help of visualizations of your cash flow, credit card limit and amount left to pay off your loans
• Have a conversation with Hellenic Bank via threaded messages and visually group replies on a topic.